Privacy Policy
We take your privacy seriously, and this Privacy Policy explains how hofleben (collectively referred to as “we”, “us”, or “our”) collects, uses, shares, and processes your data.
Collection and Use of Personal Data
Personal data is any information that can directly or indirectly identify you. This includes anonymous data linked to information that can directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated, such that we can no longer identify you in combination with other information or by any other means.
Promoting Security
We adhere to the principles of legality, legitimacy, and transparency, use the minimum necessary data within a limited purpose scope, and adopt technical and administrative measures to protect data security. We use personal data to verify accounts and user activity, and to promote security, such as by monitoring fraud and investigating suspicious or potentially illegal activities or violations of our terms or policies. This processing is based on our legitimate interest in ensuring the security of our products and services.
Types of Personal Data We May Collect and How We Use Them
Ⅰ. Data You Provide:
We collect the personal data you provide when using our products and services or otherwise interacting with us, such as when you create an account, contact us, participate in an online survey, or use our online help or chat tool. When making a purchase, we collect personal data related to the transaction, including your payment data (such as your credit or debit card number), other billing, shipping, and contact details.
Ⅱ. Data About Use of Our Services and Products:
When you visit our websites, we may collect information about the device you use, your device’s unique identifier, IP address, operating system, browser type, usage information, diagnostics, and location data from or about the devices you use. Our services may use GPS, IP address, and other technologies to determine an approximate location and help improve our offerings.
How We Use Your Personal Data
Generally, we use personal data to provide, improve, and develop our products and services, to communicate with you, offer targeted advertisements and services, and to protect us and our users.
Ⅰ. Providing, Improving, and Developing Our Products and Services:
We use personal data to deliver, improve, and develop our offerings, including data analysis, research, and audits. This processing is based on our legitimate interest in offering products and maintaining business continuity. If you participate in a promotion or competition, we may use the data you provide to administer such programs. These activities may include additional rules, which may include more information about how we use your data. We encourage you to read those rules carefully.
Ⅱ. Communicating With You:
With your prior explicit consent, we may use personal data to send you marketing communications about our own products and services, communicate with you about your account or transactions, and inform you of changes to our policies and terms. If you no longer wish to receive marketing emails, please contact us to opt out. We may also use your data to respond to your inquiries. With your consent, we may share your data with third parties for their marketing purposes. We may also use your data to personalize your experience and determine the effectiveness of our campaigns.
Note: For all data uses requiring your prior explicit consent, you may withdraw your consent at any time by contacting us.
Definition of "Cookies"
Cookies are small text files used to store information in browsers. Cookies store and receive identifiers and other information on computers, phones, and other devices. We also use other similar technologies. In this policy, we refer to all such technologies as “cookies.”
Use of Cookies
We use cookies to provide, protect, and improve our services, personalize content, measure ads, understand user behavior, and offer a safer experience. The specific cookies we use may vary depending on the websites and services you use.
Sharing of Personal Data
We may share certain personal data with strategic partners working with us to provide our products and services or to help us market to customers. Personal data will only be shared with these partners for the purpose of improving or delivering our services and will not be shared with third parties for their own marketing purposes without your consent.
Disclosure, Storage, Transfer, and Processing of Data
Ⅱ. For Proper Implementation or Application of This Policy:
We may share personal data with all our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale (including bankruptcy), we may transfer all personal data to the relevant third party. We may also disclose data where we believe in good faith it is necessary to protect our rights, enforce our terms, investigate fraud, or protect operations or users.
Ⅲ. Legal Compliance and Public Safety:
We may disclose personal data as required by law, legal processes, litigation, or requests from authorities inside or outside your country of residence. Disclosure may also be necessary for national security, law enforcement, or public interest matters.
Children
Our products and services are intended for adults. We do not knowingly collect data from children under the age of 16. If we learn that we have collected such data, we will delete it promptly. Please contact us immediately if you are aware that a child under 16 has provided us with personal data.
Your Rights
We take reasonable steps to ensure your data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data we collect. You may also restrict or object to further processing of your data at any time and request your data in a structured, standard format. You may file a complaint with the data protection authority. To protect your privacy and data, we may request proof of identity before responding to such requests. In certain cases, applicable law may permit or require us to deny your request. Contact us to exercise your rights. We will respond within 30 days.
Third-Party Websites and Services
Our websites, products, and services may contain links to or allow access to third-party websites, products, and services. We are not responsible for the privacy practices of third parties and encourage you to review their policies before using their services.
Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical measures to safeguard your data. We will retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, law, or our services. Continued use of our products and services after the revised policy takes effect signifies your acceptance. If you do not agree, stop using our services and contact us to delete your account.
Contact
If you have any questions about this Privacy Policy or its implementation, please contact us at:
📧 support@hofleben